Q. Why should I join the Love Letters Club?
A. When you join our Love Letters Club you will receive $50AUD off your first order which is a great way to experience your first My Darling Jeannie. You will also be the first to view our new collections and receive our ‘Admirers Only’ exclusive offers.
Q. How should I care for my Jeannie?
A. Your Jeannie is a delicate product https://espanolfarm.com/. We recommend that you use a reputable drycleaner. However your Jeannie should be able to be worn a number of times without cleaning. Unlike synthetic products silk breathes and is therefore less likely to hold odours. We suggest that in between professional cleaning that you simply air your beautiful Jeannie.
Q. Do you ship your products internationally?
A. Yes we ship worldwide for a flat rate of $40AUD. This makes it very inexpensive shipping if you’re buying in USD or Euros.
Q. How quickly will I receive my Jeannie?
A. Your order will be despatched on the following business day although we will always endeavour to get it out on the same day if ordered prior to 11am. Deliveries will be made by Fastway Couriers or Australia Post.
Q. I need it urgently – can you express post it?
A. Yes we would be happy to send your Jeannie via Fastway Couriers or Australia Post Express for $15. Remember not all areas are covered by next day delivery by either of these options. You are welcome to contact us first via ‘chat’ on our website.
Q. Are the colours exactly the same as on your website?
A. My Darling Jeannie has made every effort to show colors of all products as accurately as possible, however the displayed colors of the products will depend on your computer or mobile device monitor.